Upload to Dropbox with JotForm

Last Update: March 28, 2017

First of all, you should have an upload field on your form to integrate your forms with Dropbox. This way, you will directly receive uploads to your Dropbox in no time. Let's look on how to allow a single form to upload to your Dropbox in a few steps.

a. Click "Settings" button from the top menu

b. Select integrations, then Dropbox

c. Click the "Authenticate" button

d. Login to your Dropbox Account and click the "Allow" button

e. You will see that your Dropbox account is now "Authenticated".

f. In the same window, you will have to create the Dropbox folder. You have the option to select defaults or use custom folder name in the following:

-Dropbox root folder name
-Submission folder name

The folder setup is self-explanatory, we made it simple and easy.

For default folder names, you will get this:

For field based folder names, you will have to click the "pencil" icon to select the field:

You have to click the "Apply" button save the selection. Note that you can also add the submission date before the submission folder name. Simply check the option if you want to add it.

For user defined folder names, you just need to click the second box and put your custom folder name. For example:

g. Now, simply click the "Complete Integration" to save:

h. The integration is now ready. Simply click "Finish" button to complete it:

If you want to setup the folders using the Unique ID widget, we have this separate guide for you: 


That's it! If you need some help, please let us know by posting a comment below or head on to our support forum


casi07 (March 25, 2011 at 11:56 AM)

Display Options button on Submissions page is not working.

shoffmann (March 29, 2011 at 01:45 PM)

Is there a way to change the folder name of the submitted files in dropbox? Right now it is an 18 digit number. Would be nice to have the option to name it based on a form field.

JotFormSupport (March 30, 2011 at 03:08 AM)

For this time I will answer but please post your questions to the forum.

1) Open myforms
2)Click on submissions.
3)On the opened page there is a gear icon on the right corner. 4)Click on it.
5)Click on manage Dropbox
6)You can change the folder name from there.

Flick (March 31, 2011 at 06:26 AM)

I have set up the drop box integration on my form but nothing seems to be happening - nothing is being uploaded to drop box but I can't see why - can you add some more detail to the above please? Thanks

serkan (April 07, 2011 at 09:59 AM)

@Flick It should be fixed now. Please remove integration and re-connect with Dropbox.

shyfire (April 11, 2011 at 11:01 AM)

ok I have clicked on drop box submissons and the gear and drop box integration and its not there please check this out for me

kevinreynolds (August 18, 2011 at 02:41 PM)

When saving under a clients name for example, if the same form is saved by the same client, the old form in drop box is overwritten and lost? can we have some time/date fields so PDF's are saved in the same client folder - rather than one at a time. This seams madness!!! the whole reason to save to dropbox is for record keeping - not record overwriting! looking forward to your comments.

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johncorn (October 05, 2011 at 04:14 PM)

Is there a max file size for dropbox uploads? Also, can you choose not to have a public jotform link to the uploaded file?

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cobold0815 (November 08, 2011 at 02:26 PM)

At the moment, there are only two options for using the dropbox function:
1) Use Default - Submission ID
2) No Folder

There is no option to chose a specific folder or am I missing it?

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everzen (January 06, 2012 at 02:04 PM)

Anyway we can integrate this with box.net also?

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Ray Snell (May 11, 2012 at 05:23 PM)

Integration with Google Drive would be useful. Any plans?

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phillfms (June 26, 2012 at 02:31 PM)

Is there a way to allow multiple uploads at one time into dropbox? I have a need for numerous photos to be uploaded at one time.

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lu (July 08, 2012 at 05:27 PM)

me gustaria incluir en mi web las respuestas a los comentarios enviados como tienen uds. en este sitio. Como se hace?

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aleetesting (July 30, 2012 at 05:32 AM)

Is there possibilty to upload to dropbox the attached files in forms ?

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Megan (September 12, 2012 at 10:05 AM)

When I click on "Send Submissions to DropBox," it doesn't work! All that happens is I get a window popping up with "{"success":true,"message":"","total":1,"data":"xxxxx"}"
What do I need to do to fix this??

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tmarkos1 (October 10, 2012 at 12:47 PM)

Tried using this for some applications that needed 5-7 documents uploaded with the form. We ended up have several incomplete applications, when the students were asked for the documents they assured me they had uploaded them and didn't get an error message. Any help with this intermittent issue? If things had worked this would have been such a time saver!

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FlashpintGallery (October 15, 2012 at 09:22 AM)

I'm having difficulty getting it to sync to dropbox. I went through all of the necessary steps, but it doesn't appear in dropbox.

Can you help?


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lewis_chen (April 18, 2013 at 09:43 AM)

Dropbox upload function is OK ? Only create PDF ?

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indigomobi (June 19, 2013 at 05:08 PM)

I'm using the free version of Jot Form. I'm using the Dropbox integration for music uploads. Currently have 5 upload buttons. What is the maximum number of upload buttons and maximum size of all files combined for one submission? Thanks in advance

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Andrew Davis (June 20, 2013 at 12:52 PM)

When uploading files to dropbox, someone mentioned that the link to the file is not protected? I thought all files in dropbox were protected unless explicitly shared??

Can someone who knows please explain what happens with the files being uploaded to jotform before they make it to dropbox, and are those files available in any way??

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namhuan (September 21, 2013 at 09:30 PM)

After I clicked Send submissions to dropbox (step 5), it redirected to http://www.jotform.com/api/dropbox/ which is currently blank. Please fix this error

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fotoclubdilbeek (September 23, 2013 at 03:29 AM)

Got the same problem as Namhuan, the pop-up http://www.jotform.com/api/dropbox/

stays blank! I can't configure it anymore!
all browsers!

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mike (October 03, 2013 at 01:32 AM)

is there a way to upload items into an existing dropbox folder.

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flightschool (November 20, 2013 at 05:22 PM)

After clicking "send submissions to dropbox" and logining into my dropbox account and allowing JotForm to access the dropbox account, the pop up window closes and nothing more happens.

Can you help?

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Pat G (December 19, 2013 at 07:06 AM)

Dear Sirs

As of today 13-12-19 the Dropbox/Jotform-Synch is not working on a Mac Maverick 10.9.1.

Please verify and advise ASAP, as urgent.

Looking forward to hearing from you soon.

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snwinfo (January 06, 2014 at 07:02 PM)

working fine for me i would like the option to use my ID index number insted of the 798364327984623897642 numeber

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afriday11 (January 14, 2014 at 04:06 AM)

I couldn't get past the dropbox popup using Safari. I tried again with Chrome and it worked without a problem!

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gessert (January 30, 2014 at 04:13 PM)

I just added the DropBox integration after receiving 39 submissions - will these older submissions be uploaded to DropBox or only the submissions I receive after the integration?

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schleichee (April 15, 2014 at 05:27 PM)

Is there a way to upload form submissions to a main folder but have them use a form field [name] as the name of the PDF instead of the submission ID#?


the only way i can find to use a form field is to have each PDF have it's own folder too


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pricesignsanddecals (July 19, 2014 at 05:26 PM)

when using this form, do the files uploaded count towards the upload space of jotform?

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mrpicketts (August 19, 2014 at 04:52 AM)

Hi we are using dropbox but it also keeps the attachments on the form at jotform that fills up very quickly. Can we stop the form from keeping the attachment on Jotform.?

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agust (November 20, 2014 at 11:15 PM)


how to take that file IMG_0001H.jpg

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Allslideshows (January 21, 2015 at 02:43 AM)

Doesn't let me create a Dropbox folder, so I get stuch in 6.

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andybrooks (February 22, 2015 at 05:01 AM)

Is there any way to create a preview of the selected file on a dropbox submission form?

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abteilung (March 12, 2015 at 12:03 PM)

Hy, same here as mrpicketts: all files are still stored on jotform - even if they are transmitted to dropbox or deleted in dropbox. There is no possibility to have an auto-delete of submissions on jotform-servers. If you don't delete them manually, they will stay there forever.
We have a paid plan, so there is no need to limit us in choosing our own storage solution. please fix this - thanks!

Releated thread: http://www.jotform.com/answers/291490-Auto-delete-submissions-app-seems-not-to-work-Files-are-still-there-?entrymessage=10732640770

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MJ (April 28, 2015 at 12:02 PM)

is it possible to upload previous forms to the dropbox for archive etc...


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CIfrm (August 07, 2015 at 04:33 PM)

Why does JotForm's Dropbox integration have to have access to "all files and folders" in Dropbox?

I would like to grant it permisssion to access one folder which is specified for JotForm use. While I would liike to link a Dropbox folder to JotForm, I am concerned about the privacy and integrity of my other folders in my Dropbox account.

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hannahfresh (August 25, 2015 at 08:45 AM)

I have set up the drop box integration on my form but nothing seems to be happening - nothing is being uploaded to my drop box account and the folder I created through Jotform isn't in my Dropbox account either - can you help please?

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jewagner (November 04, 2015 at 07:57 AM)

Have setup the integration to Dropbox and it tested fine but when I tried to use it in real life and attach a 2MB PDF jotform stated there is a 1024KB limit??!!

That pretty much renders an attache and upload to box feature USELESS

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daledan (November 11, 2015 at 05:43 PM)

this is outdated! cannot see those options anymore.. please update this! ive been looking for a solution for hours now..

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NurtureHarmony (January 05, 2016 at 03:33 AM)

It seems as though there is a glitch in integrating with dropbox - I keep getting an error message that I have to check my credentials and that authentication failed even though my credentials are correct. Please advise.

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Tom (March 16, 2016 at 04:30 PM)

I have tried this but when I submit my form I just get a spinning circle and nothing is saved to Dropbox. There is a check mark against the Dropbox icon in Integrations suggesting all is well. I try to authenticate the Dropbox integration (again) but I just get 3 moving dots for hours and not getting to the end of authentication. Anyone any ideas please?

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cumonvideo (March 26, 2016 at 03:02 PM)

Used to work fine but now nothing is uploaded to dropbox. I have even tried changing name of folder that jotform says it will automatically create but it doesnt.

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sndfestival (April 11, 2016 at 02:46 PM)

Following steps to integrate with dropbox, but when I click "Authenticate" it doesn't complete the authentication. Looks like it's trying. I'm logged into my dropbox account, and the folder I want submissions to go...but it's not connecting. Any help here?

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clontarffoundation (April 12, 2016 at 02:16 AM)

I have my submissions sent to a Dropbox folder.

How do i have my submissions put in a folder (inside the Dropbox folder) named "[response date] - [Submitter Name] - [Article Name] - [School]"
Assuming the fileds are {submitterName}, {articleName} and {school}.

I used to be able to do this, now it's acting strange, only allowing one field, and adding "- Submitter Name" to the end of the file...

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artraker (April 27, 2016 at 12:46 PM)

Hi, I want to choose multiple fields for the sub folder name. For eg. the sub folder name should be - Mary jane 01, so {name} & {Unique number} How can I do this?

Thanks, Manali

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OPMCompliance (June 08, 2016 at 09:24 AM)

we just set up a dropbox account is there a way to forward previous submissions to dropbox?


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Chris (July 06, 2016 at 09:28 AM)

Are we experiencing CORS issues between Jotform and Dropbox if the form is embedded on our site? There for a while, it was working fine but something must've changed recently.

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matthewselby (August 30, 2016 at 01:23 AM)

Setting up dropbox integration on https://form.jotform.com/62418436707156 and seeing different time stamp showing up in Dropbox than what is submitted with..(seeing EST on the folder name in dropbox) while there is a hidden current time field on the form stating the correct current time (PST)..please help

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USAPBILLMAN (January 15, 2017 at 09:24 AM)

hoping to integrate dropbox but need output to be excel file
ther's gotta be a way to do this....

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